{"id":49596,"date":"2023-07-14T14:19:07","date_gmt":"2023-07-14T14:19:07","guid":{"rendered":"https:\/\/www.gpstrategies.com\/?p=49596"},"modified":"2023-07-17T14:55:40","modified_gmt":"2023-07-17T14:55:40","slug":"using-ai-responsibly-in-your-work","status":"publish","type":"post","link":"https:\/\/www.gpstrategies.com\/blog\/using-ai-responsibly-in-your-work\/","title":{"rendered":"Using AI Responsibly in Your Work"},"content":{"rendered":"\n<p>It seems any time you scan a news site or turn on the television, you hear something new about <a href=\"https:\/\/www.gpstrategies.com\/artificial-intelligence\/\" target=\"_blank\" rel=\"noreferrer noopener\">artificial intelligence<\/a> (AI). While this may pose exciting new opportunities for your work, we at GP Strategies would like to offer some guardrails around engaging with generative AI to protect yourself, your company, and your clients.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Need for Thoughtfulness<\/h2>\n\n\n\n<p>One of my leaders recently said, \u201cIf you\u2019re not paying for the product, you are the product.\u201d That shift in framing created a new perspective around the free versions of generative AI we use today like ChatGPT, YouChat, and Google Bard. Within a few clicks, I can find the open acknowledgment of this in <a href=\"https:\/\/help.openai.com\/en\/articles\/7730893-data-controls-faq\">ChatGPT\u2019s website<\/a>, which states: \u201cChatGPT\u2026 improves by further training on the conversations people have with it\u201d (J, 2023, para. 11). Even if you turn this function off, your inputs are retained for 30 days (J, 2023, para. 2).<\/p>\n\n\n\n<style type=\"text\/css\">\n\t#custom-quote-block_120dbc8352e9657d202a639647a92038 {\n\t\t\/* Add styles that use ACF values here *\/\n\t}\n<\/style>\n\t\t\t\t\t<blockquote id=\"custom-quote-block_120dbc8352e9657d202a639647a92038\" class=\"custom-quote custom-quote--has-border\">\n\t\t<div class=\"custom-quote__deco\">\n\t\t\t<svg width=\"56\" height=\"48\" viewBox=\"0 0 56 48\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<path d=\"M10.9586 9.888L0 19.824V33.888V48H13.5172H27.0345V34.08V20.16H19.8414H12.6L14.1931 16.656C15.1103 14.784 17.2345 10.224 18.9724 6.576C20.7103 2.976 22.1103 0 22.0138 0C21.9655 0 16.9448 4.464 10.9586 9.888Z\" fill=\"#C11F5A\"\/>\n\t\t\t\t<path d=\"M42.7274 7.536C38.2377 11.664 33.2653 16.176 31.7687 17.568L28.9688 20.16V34.08V48H42.486H56.0032V34.08V20.16H49.0032C45.1412 20.16 42.0032 20.064 42.0032 19.92C42.0032 19.776 44.0791 15.36 46.5894 10.032C49.1481 4.704 51.1274 0.287998 51.0791 0.239998C50.9825 0.144001 47.2653 3.456 42.7274 7.536Z\" fill=\"#C11F5A\"\/>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t\t<div class=\"custom-quote__text h3\">Inputting sensitive information into a generative AI is like writing your company secrets in the clouds.<\/div>\n\t\t\t<\/blockquote>\n\n\n\n<p>So, what\u2019s wrong with using <a href=\"https:\/\/www.gpstrategies.com\/artificial-intelligence\/\" target=\"_blank\" rel=\"noreferrer noopener\">generative AI in business<\/a>? If you work in an environment where you communicate any protected information, owned either by your company or by clients, then inputting sensitive information into a generative AI is like writing your company secrets in the clouds. Literally, the storage for free chatbots is cloud-based, and your inputs can later become outputs for another user.<\/p>\n\n\n\n<div class=\"wp-block-emagine-spacer wp-block-emagine-spacer--sm\" aria-hidden=\"true\"><\/div>\n\n\n\n<style type=\"text\/css\">\n\t#button-group-block_c8249476db1a79cdd1ccdaa12f9d0bca {\n\t\tdisplay: flex;\n\t\tflex-wrap: wrap;\n\t\tgap: 16px;\n\t}\n<\/style>\n<div id=\"button-group-block_c8249476db1a79cdd1ccdaa12f9d0bca\" class=\"buttons-group aligncenter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"button button--primary\" href=\"https:\/\/transform.gpstrategies.com\/subscribe-to-our-ai-content-page\" target=\"_blank\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"button__text\">Subscribe to get the latest AI updates<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\n\n<div class=\"wp-block-emagine-spacer wp-block-emagine-spacer--sm\" aria-hidden=\"true\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Outsmarting Intelligence<\/h2>\n\n\n\n<p>Does this mean I swear off all generative AI and refuse to use it? No. I simply work smarter, and so can you. When using AI in business, we must consider confidentiality, copyright concerns, bias, and accuracy. At GP Strategies, we\u2019ve created a list of Rules of Engagement so anyone can begin engaging with AI and reduce the risks associated with using this technology.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Guidance <strong>Before<\/strong><em> <\/em>Engaging with an AI Tool<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>\u2705 Do<\/td><td><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff0000\" class=\"has-inline-color\">X<\/mark><\/strong> Don&#8217;t<\/td><\/tr><tr><td><strong>Discuss your AI approach with your internal team to assess if it is appropriate to use AI with a specific task or client.<\/strong><\/td><td><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff0000\" class=\"has-inline-color\"><strong>Discuss with clients your plan to implement AI elements in your work until your team leadership agrees.<\/strong><\/mark><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Example:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>\u201cI believe AI could enrich our approach on this project. Can we talk about our strategy and how to discuss this with our client?\u201d<\/td><td>Don\u2019t talk casually about AI use in your work. The client may be caught off guard and may not support the use of AI in their work. This could unintentionally affect the client relationship.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-emagine-spacer wp-block-emagine-spacer--md\" aria-hidden=\"true\"><\/div>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>\u2705 Do<\/td><td><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff0000\" class=\"has-inline-color\">X<\/mark><\/strong> Don&#8217;t<\/td><\/tr><tr><td><strong>Discuss with your clients your interest in using AI as part of your creative process while maintaining client confidentiality.<\/strong><\/td><td><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff0000\" class=\"has-inline-color\"><strong>Hide the fact that you use AI in your creative process.<\/strong><\/mark><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Example:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>&#8220;I have an idea. Let&#8217;s see how AI can help us generate new ideas to enrich this strategy (or topic or point). Let me work on that, then show you some examples, and we can partner together to decide what to use.&#8221;<\/td><td>Not sharing the fact that you use AI in your process can erode trust and damage client relationships.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Guidance <strong>While <\/strong>Working with an AI Tool<\/h3>\n\n\n\n<figure class=\"wp-block-image aligncenter size-medium is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.gpstrategies.com\/wp-content\/uploads\/2023\/07\/Icon-Caution-Red-150x136-1-300x272.png\" alt=\"\" class=\"wp-image-49632\" width=\"75\" height=\"68\" srcset=\"https:\/\/www.gpstrategies.com\/wp-content\/uploads\/2023\/07\/Icon-Caution-Red-150x136-1-300x272.png 300w, https:\/\/www.gpstrategies.com\/wp-content\/uploads\/2023\/07\/Icon-Caution-Red-150x136-1.png 313w\" sizes=\"auto, (max-width: 75px) 100vw, 75px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\">Key Boundary: DO NOT COPY\/PASTE INTO OR OUT OF AN AI PLATFORM.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>\u2705 Do<\/td><td><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff0000\" class=\"has-inline-color\">X<\/mark><\/strong> Don&#8217;t<\/td><\/tr><tr><td><strong>Use generalizations or fictional entities.<\/strong><\/td><td><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff0000\" class=\"has-inline-color\"><strong>Use specific company names.<\/strong><\/mark><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Example:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>&#8220;\u2026 for a large aircraft manufacturer.&#8221;<\/td><td>&#8220;\u2026 for Boeing, Southwest, Delta, etc.&#8221;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-emagine-spacer wp-block-emagine-spacer--md\" aria-hidden=\"true\"><\/div>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>\u2705 Do<\/td><td><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff0000\" class=\"has-inline-color\">X<\/mark><\/strong> Don&#8217;t<\/td><\/tr><tr><td><strong><strong>Create original prompts.<\/strong><\/strong><\/td><td><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff0000\" class=\"has-inline-color\"><strong>Copy and paste from any client document.<\/strong><\/mark><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Example:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Explain the different components of successful leaders, including leadership mindsets, leadership skills, and how to drive results.<\/td><td>Don\u2019t copy and paste the text from a real leadership course from the company.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-emagine-spacer wp-block-emagine-spacer--md\" aria-hidden=\"true\"><\/div>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>\u2705 Do<\/td><td><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff0000\" class=\"has-inline-color\">X<\/mark><\/strong> Don&#8217;t<\/td><\/tr><tr><td><strong><strong><strong>Use national regulatory policies and procedures.<\/strong><\/strong><\/strong><\/td><td><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff0000\" class=\"has-inline-color\"><strong>Use client-specific policies and procedures.<\/strong><\/mark><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Example:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>&#8220;What is the appropriate personal protective equipment (PPE) for someone outside an arc flash boundary using OSHA 1910.335?&#8221;<\/td><td>&#8220;Which safety standards are suppliers responsible for using from the Microsoft Supplier Social and Environmental Accountability Manual?&#8221;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-emagine-spacer wp-block-emagine-spacer--md\" aria-hidden=\"true\"><\/div>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>\u2705 Do<\/td><td><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff0000\" class=\"has-inline-color\">X<\/mark><\/strong> Don&#8217;t<\/td><\/tr><tr><td><strong><strong><strong><strong>Use AI as a brainstorming tool.<\/strong><\/strong><\/strong><\/strong><\/td><td><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff0000\" class=\"has-inline-color\"><strong>Copy and paste any output from AI into any learning components.<\/strong><\/mark><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Example:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Input: Explain the process for repairing a rusted pressure valve for compressed gas in an electrical utility environment. Include the step-by-step procedure for lock-out tag-out and donning appropriate PPE.<br>&nbsp;<br>Action: Paraphrase and summarize concepts, compare output to how you understand the topic, rephrase how you explain something inspired by the output, and <strong>fact check<\/strong> your work with colleagues, subject matter experts, or other resources.<\/td><td>Don\u2019t assume the information is 100% accurate.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-emagine-spacer wp-block-emagine-spacer--md\" aria-hidden=\"true\"><\/div>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>\u2705 Do<\/td><td><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff0000\" class=\"has-inline-color\">X<\/mark><\/strong> Don&#8217;t<\/td><\/tr><tr><td><strong><strong><strong><strong><strong>Create image prototypes.<\/strong><\/strong><\/strong><\/strong><\/strong><\/td><td><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff0000\" class=\"has-inline-color\"><strong>Copy and paste image outputs from AI into any learning components.<\/strong><\/mark><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Example:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Ask AI to create an image of a Martian high-fiving an astronaut standing on the moon and then use that image as inspiration to create an image using your own authoring tools.<\/td><td>Don\u2019t ask AI to create an image of a Martian high-fiving an astronaut standing on the moon and then save that image and use it in a design.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-emagine-spacer wp-block-emagine-spacer--md\" aria-hidden=\"true\"><\/div>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>\u2705 Do<\/td><td><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff0000\" class=\"has-inline-color\">X<\/mark><\/strong> Don&#8217;t<\/td><\/tr><tr><td><strong><strong><strong><strong><strong><strong>Ask AI to craft an agenda by listing all the key points you wish to cover and further prompt it to identify any gaps or to anticipate questions you may receive.<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/td><td><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff0000\" class=\"has-inline-color\"><strong>Paste a meeting transcript to generate a summary.<\/strong><\/mark><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Example:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>&#8220;Outline a 30-minute agenda that covers the best way to improve company sales for a product using these topics: improve product knowledge, understand key sales concepts, and understand how to establish relationships with customers.&#8221;<\/td><td><strong>Don\u2019t paste a meeting transcript into any platform to generate a summary of points.<\/strong> This can violate nondisclosure agreements, infringe on intellectual property rights, and increase exposure to privacy and security liability.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-emagine-spacer wp-block-emagine-spacer--md\" aria-hidden=\"true\"><\/div>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>\u2705 Do<\/td><td><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff0000\" class=\"has-inline-color\">X<\/mark><\/strong> Don&#8217;t<\/td><\/tr><tr><td><strong>Report any mistakes while using AI.<\/strong><\/td><td><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ff0000\" class=\"has-inline-color\"><strong>Hide mistakes.<\/strong><\/mark><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Example:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Reporting mistakes to your direct supervisor is an important step in continuing to learn the best practices while using AI in business. Some mistakes could include:<br><ul><li>Inputting protected, company-specific information.<\/li><li>Copying outputs.<\/li><li>Failing to disclose use of AI to clients.<\/li><\/ul><\/td><td>Don\u2019t assume that you have changed the output sufficiently so there is no need to disclose your use of AI.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">The Future of Work<\/h2>\n\n\n\n<p>By now, we all know AI is here to stay. We\u2019re going to see it integrated into Microsoft and other office work applications, search engines, and as components of websites and apps we use daily. It is an undeniably powerful tool that can help boost creativity and efficiency. However, with power comes responsibility. While this is not an exhaustive list of what to do and what not to do while using generative AI, it can get you started. If you implement these Rules of Engagement, your company can begin harnessing the power of AI in your work thoughtfully and <em>responsibly<\/em>.<\/p>\n\n\n\n<div class=\"wp-block-emagine-spacer wp-block-emagine-spacer--sm\" aria-hidden=\"true\"><\/div>\n\n\n\n<style type=\"text\/css\">\n\t#button-group-block_c8249476db1a79cdd1ccdaa12f9d0bca {\n\t\tdisplay: flex;\n\t\tflex-wrap: wrap;\n\t\tgap: 16px;\n\t}\n<\/style>\n<div id=\"button-group-block_c8249476db1a79cdd1ccdaa12f9d0bca\" class=\"buttons-group aligncenter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"button button--primary\" href=\"https:\/\/transform.gpstrategies.com\/subscribe-to-our-ai-content-page\" target=\"_blank\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"button__text\">Subscribe to get the latest AI updates<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Learn about key boundaries and examples of what to do and what not to do for using AI responsibly in your work.<\/p>\n","protected":false},"author":765,"featured_media":49625,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"topic":[376,54,70,74,67,63,379,79,66,60,72,73,64,78],"industry":[46,47,48,49,50,51,52,53],"ppma_author":[391],"class_list":["post-49596","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","topic-artificial-intelligence","topic-digital-solutions","topic-future-workforce","topic-general-topics","topic-innovation","topic-learning","topic-learning-experience","topic-learning-innovation","topic-learning-strategy","topic-operational-excellence","topic-strategy","topic-training","topic-virtual-learning","topic-workforce-transformation","industry-aerospace-defense","industry-automotive","industry-energy","industry-financial-services","industry-government","industry-life-sciences","industry-other","industry-technology"],"pp_statuses_selecting_workflow":false,"pp_workflow_action":"current","pp_status_selection":"publish","pp_force_visibility":null,"pp_subpost_visibility":null,"pp_inherited_force_visibility":null,"pp_inherited_subpost_visibility":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - 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